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Freephone 0800 161 810

 

In An Emergency

If a traveller is overseas and requires assistance

You must contact our emergency assistance provider. If you require medical treatment, need to return home, or have suffered a loss whilst travelling, you must contact us as soon as possible. Failure to do so may in some instances mean we will not pay part or all of the claim.

When a traveller calls we will require

  1. Name
  2. Policy Number
  3. Overseas Contact details

Emergency assistance is available 24 hours a day

Emergency hotline numbers

From Worldwide Collect +64 9 486 6868

From within New Zealand +64 9 486 6868

AMP insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Partners (NZBN 9429035270157) under binder with and on behalf of Mitsui Sumitomo Insurance Company, Limited (NZBN 9429039809810, FSP Number 20661) (Incorporated in Japan) as the underwriter.

You should read the Policy Wording and consider obtaining independent legal or financial advice before making any decisions about this insurance. Terms, conditions, limits, sub-limits and exclusions apply.

Mitsui Sumitomo Insurance Company, Limited - Financial Strength Rating.

Mitsui Sumitomo Insurance Company, Limited has a financial strength rating of A+ (Stable) given by S&P Global Ratings.

The S&P Global rating scale in summary form is:

AAA(Extremely Strong)
BB(Marginal)
R(Under Regulatory Supervision)
AA(Very Strong)
B(Weak)
SD(Selective Default)
A(Strong)
CCC(Very Weak)
D(Default)
BBB(Good)
CC(Extremely Weak)
NR(Not Rated)

The rating may be modified by the addition of a plus (+) or minus (-) sign to show relative standings within the major rating categories.
Further information on the S&P Global ratings is available here www.spglobal.com/ratings/en/products-benefits/products/financial-strength-rating.

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Contact us

0800 161 810
A: PO Box 33 313, Takapuna, North Shore City 0740
P: 0800 161 810
F: 0800 800 167

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