When considering the purchase of a policy, please note that many travel insurance policies will not cover claims or financial losses related to epidemics or pandemics. Additionally, the fear of traveling is not covered by any travel insurance policy. Please review the policy details or contact us for more information.
 

In An Emergency

If a traveller is overseas and requires assistance

You must contact our emergency assistance provider. If you require medical treatment, need to return home, or have suffered a loss whilst travelling, you must contact us as soon as possible. Failure to do so may in some instances mean we will not pay part or all of the claim.

When a traveller calls we will require

  1. Name
  2. Policy Number
  3. Overseas Contact details

Emergency assistance is available 24 hours a day

Emergency hotline numbers

From Worldwide Collect +64 9 486 6868

From Australia Toll Free 1800 554 114

From UK Toll Free 0808 589 3893

From USA Toll Free 1800 326 1543

From within New Zealand +64 9 486 6868

AMP insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Partners and underwritten by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 (Incorporated in Australia). You should consider the policy wording before making any decisions about your insurance policy.

For further information on The Hollard Insurance Company Pty Ltd’s financial strength rating, please refer to the Financial Strength Rating and Overseas Policy Holder Preference Disclosure Notice found at homepage.

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Contact us

0800 161 810
A: PO Box 33 313, Takapuna, North Shore City 0740
P: 0800 161 810
F: 0800 800 167

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